Frequently Asked Questions
Placing an order is easy! Simply browse our collection, select the bag you love, choose your preferred size and color, and click on the "Add to Cart" button. Follow the prompts to complete your purchase at checkout or you can WhatsApp your details and our agent. We will place your order and provide you the order number.
We provide detailed descriptions and images for each product to help you make an informed decision. If you have specific questions about a product, feel free to contact our customer service team for assistance.
Yes! If you'd like to exchange your bag for a different style or size, please contact our customer service team within 24 working hours of receiving your order for assistance.
If any items are missing from your order, please inform us within 24 hours of receiving your package. We'll investigate the issue and send the missing item or provide a refund.
We accept various payment methods, including:
- Cash on delivery
- Credit/Debit cards
- Bank transfers
- Jazz Cash/Easy Paisa